Articles and Research|October 4, 2018

What Surprised Us Most About Fashion Week 2018: Quick Takeaways On User Behavior

ContentSquare data experts analyzed more than 11 million user sessions during the course of a month, across 6 global luxury fashion sites. They examined sessions captured between 09/01 and 09/24 — coinciding with New York, London, and Milan fashion weeks, and the week leading up to the shows.

Here are some of their findings:

1. Homepage traffic increases by almost 20% during fashion week.

Our data analysts found that the number of visitors entering luxury fashion sites through the homepage increased from 26.03% to 31.22% at the start of fashion week. And while the majority of users are still coming in through the digital side door (product pages, category pages, etc), numbers show that many consumers are primed for an introductory brand experience. Also noteworthy was a 42% spike in the number of visitors entering a site through a page dedicated to showcasing inspirational content.

Our analysts also noticed that more than 1 in 2 inspirational pages get updated at the start of September, confirming the expectation that more visitors will be reaching these pages around this time. So, is this seasonal content push working as a strategy to boost consumer loyalty?

2. Users who consumed inspirational content returned to a website on average 233% more times on desktop than the average visitor, and 160% more on mobile.

And it’s not just inspirational content that is getting users coming back for more. Our analysts found that users who viewed ‘new arrivals’ content returned to a site on average 227% more often on desktop and 163% more often on mobile — suggesting the buzz around new collections and campaigns does indeed foster ongoing interest in a brand.

Read the full mini-report to find out what other user behavior trends we learned about when we analyzed millions of fashion lovers’ browsing sessions.

 

Author
Michal Barash

Michal is ContentSquare's Director of Marketing and Customer Strategy. She is passionate about all things fashion and throws a mean party. She is a maker of connections and a bringer of sparkle.

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