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December 7, 2018
7 Visitor Behaviors We Spotted During Our Black Friday Postmortem Analysis

Last month our CX experts shared some digital best practices brands should follow to prep for a stellar holiday shopping season kickoff. Well, Black Friday weekend has come and gone, and the numbers are in. We spent this week digging up millions of visitor sessions from Black Friday and Cyber Monday* to better understand how […]

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December 7, 2018
7 Visitor Behaviors We Spotted During Our Black Friday Postmortem Analysis

Last month our CX experts shared some digital best practices brands should follow to prep for a stellar holiday shopping season kickoff. Well, Black Friday weekend has come and gone, and the numbers are in. We spent this week digging up millions of visitor sessions from Black Friday and Cyber Monday* to better understand how […]

Read More
December 4, 2018
8 Personal Touches You Can Add to Your Online Store That Customers Will Love

A guest post by Jake Rheude, Director of Marketing for Red Stag Fulfillment. It’s a well-known fact that, when it comes to online shopping and advertising in general, people love to see who is behind a brand. We want to know that we’re interacting with and responding to real people, not just some ad machine […]

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November 16, 2018
What 48 Million User Sessions Tell Us About Singles Day 2018 - The World’s Biggest Digital Spending Spree

Singles Day 2018 — also known as 11/11 — concluded on a high note for Chinese eCommerce giant Alibaba, after the group announced a record-breaking $30.8 billion worth of sales in just 24 hours. Alibaba is not the only brand to see sales rocket during this one-day self-gifting extravaganza — a ContentSquare analysis of 48 […]

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November 5, 2018
E-Grocery Is Seeing Considerable Growth, But All Devices Are Not Created Equal

With eCommerce giants such as Amazon and Walmart dominating the eGrocery game, the rules of errand engagement are changing. ContentSquare analyzed more than 92 million sessions spanning a little over three months across grocery stores and other retailers to examine these changes in action. Shoppers are increasingly turning to the internet to fulfill their grocery […]

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October 30, 2018
Fighting The Beast Inside: An Interview With Autotrader’s Head Of UX

ContentSquare’s Matt Robinson sat down with perhaps the nicest man in ecommerce, James Barley, head of UX at Autotrader, ahead of his upcoming presentation at the infamous champagne ecommerce breakfast on November 8th.   Tell us about your presentation topic (what beast in ecommerce are you fighting?) The presentation is focused on fighting the beast […]

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October 26, 2018
What 62 Million User Sessions Reveal About Halloween Retail In 2018

Our data experts worked their sorcery on 62 million grocery shopping sessions over a three month period to better understand how consumers are browsing for Halloween retail products in 2018. Here are some of their fantastic findings: #1 Shoppers fall under the Halloween retail spell in the first week of October According to our data, […]

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October 18, 2018
France's Answer To Black Friday Drives Increase In Mobile Traffic

In spring 2018, six French eCommerce brands launched their own riposte to Black Friday — the one-day retail extravaganza that kicks off the US holiday shopping season. More than 200 brands took part in the first ever Les French Days, a five-day event designed to boost sales during the post-winter/pre-summer sales lull. Building on the […]

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October 4, 2018
What Surprised Us Most About Fashion Week 2018: Quick Takeaways On User Behavior

ContentSquare data experts analyzed more than 11 million user sessions during the course of a month, across 6 global luxury fashion sites. They examined sessions captured between 09/01 and 09/24 — coinciding with New York, London, and Milan fashion weeks, and the week leading up to the shows. Here are some of their findings: 1. […]

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September 11, 2018
Good UX Is Always In Fashion: Two Influencers Share Their Pet Digital Peeve

With fashion week upon us once again, brands are focused on pushing the latest trends, and keeping their digital audience engaged around the season’s must-have looks and accessories. And it’s not only styles that are changing fast and furiously — throughout the past decade, the fashion sector has experienced a great deal of transformation. Digital […]

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7 Visitor Behaviors We Spotted During Our Black Friday Postmortem Analysis
8 Personal Touches You Can Add to Your Online Store That Customers Will Love
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What 48 Million User Sessions Tell Us About Singles Day 2018 - The World’s Biggest Digital Spending Spree