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Click Rate
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Click Rate

This metric shows the percentage of visitors that have clicked on an element of the site.

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Hesitation Time
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Hesitaton Time

This metric shows you the amount of time that has lapsed between last hover and first click.

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Revenue Per Click
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Revenue Per Click

This KPI ranks elements based on their contribution to overall revenue.

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You've Got an Insight
You’ve Got an Insight
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Learn More About Insights
Try It
$1,154
0.1 S
1.1%
See It
$7,584
1.1 S
8.2%
$2,847
1.5 S
3.8%
+

Tooltip

Click Rate / This metric shows the percentage of visitors that have clicked on an element of the site. / learn more

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$13,165
1.8 S
12.9%
$3,518
0.7 S
2.6%
$4,946
1.4 S
7.2%
$2,586
1.0 S
3.5%
$11,849
1.7 S
12.7%
$9,846
1.2 S
7.8%

Insights for all

Our unique data visualization turns even non-analysts into customer experience experts.

$2,874
1.0 S
3.3%
$4,845
1.2 S
7.6%
Show me ContentSquare for:
Automotive
$9,413
1.5 S
6.42%
Banking
$15,914
1.6 S
12%
Groceries
$1,685
0.3 S
1.82%
B2B
$9,448
1.3 S
7.12%
Luxury
$864
0.5 S
1.54%
Retail
$849
0.4 S
.02%
Energy
$12,849
2.2 S
12.11%
Travel
$13,818
1.7 S
11.41%
Telco
$2,998
0.8 S
2.81%
Gaming
$7,856
1.5 S
7.32%
Watch Demo
$2,158
0.9 S
3.4%

Data for All

Empower everyone on the digital team to measure the impact of their actions.

$1,186
0.1 S
0.8%

By tracking every interaction, CS provides us with valuable KPIs: hesitation, friction, engagement. This data is a tremendous source of insight which empowers our teams to fine-tune our segments and prioritise a change in optimisation to roll out.

Anne Lesueur-Neidhardt International E-Commerce and Media Director

In 2017 we’ll see an increase in ARR of around £900k just from this one insight, so it’s a huge win for us which we’d have never been able to easily see if it wasn’t for ContentSquare.

Craig Harris, Data & Analytics Manager, Clarks

By simplifying and improving the form, we achieved 48% more conversions. That's huge!

Anne-Laure Daniel, Marketing Manager France, Gazprom Energy
News
Q&A: Taking Rum21 to the next UX level
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Beerwulf continues partnership with ContentSquare for UX optimization
Read Article
$2,158
1.0 S
3.5%
Events
Events
REMODE Conference
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Events
Groceryshop
Register
$518
0.2 S
2.3%
Blog
black-friday-postmortem-blog
7 Visitor Behaviors We Spotted During Our Black Friday Postmortem Analysis
Read Article
8 Personal Ecommerce Store Touches
8 Personal Touches You Can Add to Your Online Store That Customers Will Love
Read Article
$8,468
1.3 S
7.9%