Make sense of your data, and get faster insights, with Sense
No more guesswork. No more analysis paralysis. Just ask Sense and get actionable answers for immediate impact.
Go straight from insight to impact, with Sense
Save time
Stop spending hours searching for insights. Sense surfaces them in minutes, and even recommends what you should look into next. No more digging through dashboards or waiting on analysis requests.
Connect the data dots
Sense processes huge amounts of data from across analytics domains, devices, and sessions—then connects it with qualitative insights, to give you the complete picture. It’s truly expansive intelligence combined with incisive analysis, all done for you.
Get clear recommendations
As your personal AI agent, Sense goes beyond analysis and gives you clear steps to make the right impact—for your customers and your business. Just tell it your goals, and get crystal clear, revenue-driving insights you can act on.
Sense has taken the guesswork—and manual effort—out of analysis. You can literally ask a question, and it can build funnels, dashboards, even segments and cohort analysis. What used to take days, we can now achieve in minutes.
Pinpoint where users are dropping off (and why)
When conversions are down, Sense guides you through the process of improving them. First, it looks at user journeys to pinpoint where they’re dropping off. Next, it analyzes performance metrics, uncovers issues, and recommends solutions.
Look deeper into customer journeys and behaviors
Map the most important customer journeys in seconds. Analyze funnels, identify drop-offs, and find frustration signals. Segment your data to discover if issues are widespread or specific to a group, product, or journey.
Uncover issues, errors, and friction
No app is perfect. Find errors, frustration, and friction in important user journeys, then fix them before customers bounce. Session Replay summaries and error summaries let you pinpoint problems in just a few minutes.
Fix mobile friction—in no time
Sense makes it effortless to spot mobile UX issues. Quickly surface patterns behind crashes, taps on unresponsive elements, or rage gestures—then ask why it’s happening. Take action to smooth out the app journey and drive better engagement, without the guesswork.
What can you do with Sense?
- Quickly diagnose checkout drop-offs
Struggling to understand why users abandon their carts? Sense auto-summarizes session replays across your checkout flow, surfacing common friction points—like form errors, long load times, or confusing CTAs—so you can fix issues fast.
- Understand why NPS® is dipping
Noticed your Net Promoter Score going down? Just ask Sense: “What changed last week that could impact NPS?” Sense runs the analysis using your NPS segments and spots correlations with rage clicks, content performance, and more—so you can see whether it’s a broken feature, poor mobile UX, or a missed expectation.
- Focus on what counts most
Ask Sense to chart behavior patterns in app versions. Or even build a funnel to understand feature adoption. It highlights what’s working, what’s not, and where users are getting stuck. Now, reprioritize your roadmap based on what you’ve just learned—to drive retention up, and churn down.
- Fuel product decisions with AI-backed insights
Need to know if your new feature actually works? Sense analyzes behavior before and after a release—highlighting adoption rates, user paths, and drop-offs. Combine this with survey feedback and sentiment analysis to prioritize your roadmap with confidence.
The future of UX is agentic
Discover how AI will reshape the digital experience, and what we’re building next. In this short Q&A our CEO, Jonathan Cherki, shares Contentsquare’s vision for the next 2–5 years—where agent-powered workflows replace manual analysis, and every team has an AI partner driving impact at scale.

Fuel your AI engines
Create new customer experiences with Contentsquare data
Harness AI to predict user behavior so you can create effective marketing and sales strategies. By using Contentsquare data with other tools, you can generate AI-driven recommendations to boost conversions and drive growth.
Use powerful AI Integrations to combine data sources
Import qualitative data and declarative sources from survey providers into your data hub. Use machine learning and AI to create dynamic, live personas enriched with user behavior and website or app performance data.
Build new tools, solutions, and integrations
Contentsquare data gives you virtually unlimited potential for creating new solutions. Integrate it with other tools to unlock new insights, enhance customer service processes, make AI-driven predictions, and much more.
Discover more
Improve retention
Understand and optimize cross-session, end-to-end digital journeys. Keep users coming back again and again.
Fix errors and performance issues
Resolve conversion blockers related to app or website performance. Prioritize fixes that make the biggest difference to your users.
Ask users anything
Make better decisions with fast user feedback. Use AI to analyze survey results with a few clicks.

Increase engagement and conversion
Analyze user journeys through your site and app. Find fresh opportunities to optimize pages and page elements.